NORTHSTATE
SUPPLY
← Back to the Asset Tag Builder

Frequently Asked Questions

Common questions about ordering custom asset tags — pricing, materials, production, payment, and more.

Ordering & Pricing

What's the minimum order?

500 tags per order. There's no upper limit through the online builder — very large orders (over $10,000 or 100,000 tags) are quoted directly instead of self-serve checkout.

Is the pricing I see actually final?

Yes. The price shown in the builder is calculated the same way at checkout — server-side, from your actual material, size, and quantity. There's no "call for pricing" step and no surprise markup between quote and invoice.

Can one order have multiple different labels or quantities?

Yes. A single order can include several named batches — different text and quantity each — as long as they share the same material, size, ID type, and rush setting. Useful if you need, say, three departments labeled differently in one purchase.

Can I get a physical sample before ordering?

Yes, happy to mail samples. Reach out at sales@northstatesupplies.com and we'll get some in the mail.

Materials & Sizes

What materials are available?

  • Standard white — a crisp white tag for everyday indoor use. No laminate. Best for: Laptops, tablets, monitors, furniture.
  • Laminated white — the same white tag with a gloss laminate that resists scuffs and spills. Best for: Shared and mobile devices, carts, anything handled every day.
  • Matte silver — a brushed-silver look for a more professional finish. No laminate. Best for: AV equipment, furniture, office equipment.
  • Matte silver + laminate — the silver tag with a protective laminate for heavier handling. Best for: Shared equipment, carts, maintenance and facilities gear.
  • Laminated white, textured — a thicker textured laminate that stands up to heavy wear and frequent cleaning. Best for: Cafeteria, gym and maintenance equipment.
  • Destructible / tamper-evident — breaks into pieces if someone tries to peel it off, so it can’t be moved to another item. Best for: Loaner devices, high-value or theft-prone items.

Full specs, durability notes, and live pricing for each are in the builder.

What sizes do you offer?

Three standard sizes (1/2"×1-3/4", 3/4"×1-3/4", and 3/4"×2"), plus fully custom sizing from 3/8" up to 4" per side if none of those fit what you need.

Identification & Serial Numbers

What identification options are there?

Barcode (Code 128), QR code, or a plain sequential number with no barcode/QR at all — whichever fits how your team actually scans or looks up assets.

If we reorder later, will the numbering continue correctly?

Yes. We track your numbering sequence and reorder history, so a follow-up order automatically continues from the right serial number instead of risking a duplicate or a gap.

Production & Shipping

How long does production and shipping take?

Standard orders run about 3 weeks from proof approval to delivery. If you're on a tighter timeline, rush production is available for simple tags — a standard size, printed in black, without a logo — at about a week in production, shipped separately, for a 50% surcharge. The option appears in the builder whenever your design qualifies.

Do I have to approve anything before it goes into production?

You'll always review a live on-screen preview and approve it before paying — that preview shows layout and color, not final print artwork. If you want to see an actual pre-production proof of the final artwork before anything's printed, you can request one at checkout at no extra charge.

What if my order arrives damaged, defective, or wrong?

We'll reprint or replace it at no cost — that covers damage in shipping, printing defects, or anything that doesn't match what you approved. Replacements are printed with the exact same serial numbers as your original order rather than a new range, so your inventory records stay accurate and nothing gets duplicated.

Payment & Purchasing

What payment methods do you accept?

Credit/debit card, Apple Pay, Affirm, Cash App Pay, Klarna, and a few other options at checkout — whatever Stripe shows you at the time.

Can you invoice us, or work with a purchase order?

We're set up for card payment only — a P-card works great for this. There's an optional PO number field at checkout so your paperwork stays consistent, or you can request a quote first to get formal pricing to attach to your PO before you check out. Either way, payment itself runs through your card, not an invoice. Large orders can be split into multiple charges if your card has a transaction limit.

Are you able to handle tax-exempt purchases?

Yes — mark your order tax-exempt at checkout and enter your exemption certificate number if you have it handy. If you don't have the number in front of you, you can still note the exemption and follow up with it afterward.

K-12 Give-Back Program

What is the give-back program?

For K-12 orders, a portion of every order — 3% to 10%, scaled to your order size — goes back to your school's PTA/PTO or a school-affiliated charitable organization of your choice, at no extra cost to you. Restrictions apply; see below.

Is the give-back program available everywhere?

Everywhere except Alaska, Massachusetts, Hawaii, Illinois, Mississippi, and South Carolina, where state commercial co-venture registration and bonding requirements make the program impractical to offer. Pricing and everything else about ordering is unaffected in those states.

Still have a question, or ready to price out your order?

Build & price your tags

Or email us directly at sales@northstatesupplies.com.

Have a question not answered here? Let us know and we'll add it.